Privacy Policy

Effective Date: May 18, 2026

Welcome to Vela Lash Bar (“Company,” “we,” “our,” or “us”). Your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and share information when you visit **velalashbar.com**, book appointments, purchase services, sign up for promotions, or interact with us online or in person.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information
When you interact with our website, book an appointment, submit a form, or contact us, we may collect:

- Name
- Email address
- Phone number
- Appointment details
- Billing or payment information
- Service preferences
- Communication preferences

Website Usage Information
We may automatically collect certain information about how visitors interact with our website, including:

- Device type
- Browser type
- IP address
- Pages visited
- Time spent on pages
- Referral sources
- Website interactions

This information helps us improve our website experience and services.

2. How We Use Your Information

We use collected information to:

- Schedule and manage appointments
- Provide beauty and esthetic services
- Send appointment confirmations and reminders
- Respond to inquiries and customer service requests
- Send promotional emails, text messages, discounts, and special offers
- Improve our website and customer experience
- Maintain website security and prevent fraud
- Comply with legal obligations

3. Marketing Communications

By voluntarily subscribing to emails, SMS updates, promotions, giveaways, or loyalty offers, you consent to receive marketing communications from Vela Lash Bar.

You may unsubscribe at any time by:

- Clicking the unsubscribe link in emails
- Replying STOP to text messages (if applicable)
- Contacting us directly

We respect your communication preferences.

4. Payment Information

Payments for appointments or products may be processed through trusted third-party providers. Vela Lash Bar does not store full payment card information on our servers.

Payment processors maintain their own privacy and security practices.

5. Cookies & Tracking Technologies

Our website may use cookies, analytics, and tracking technologies to improve performance and personalize your experience.

These technologies may help us:

- Understand visitor behavior
- Improve website functionality
- Measure marketing effectiveness
- Provide relevant promotions

You may disable cookies through your browser settings.

6. Third-Party Services

We may use trusted third-party providers for appointment booking, payment processing, analytics, email marketing, website accessibility, customer communications, or advertising.

These providers may include booking platforms, email systems, payment processors, and analytics tools that operate under their own privacy policies.

7. Information Sharing

We do not sell personal information to third parties.

We may share information only when necessary to:

- Process appointments or payments
- Operate business services
- Comply with legal requirements
- Protect our business rights or customer safety

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no internet transmission or storage system can be guaranteed completely secure.

9. Your Privacy Rights

Depending on your location, you may have rights to:

- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Opt out of marketing communications

To request assistance regarding your information, contact us using the information below.

10. Children's Privacy

Our website and services are not directed toward individuals under 13 years of age. We do not knowingly collect information from children.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in business practices, legal requirements, or website features. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us:

Vela Lash Bar
Website: velalashbar.com
Email: contact@velalashbar.com